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Frontier Communications is a communications provider based in Stamford, Connecticut. Frontier Communications is a public company headed by Maggie Wilderotter who is the Chairman and CEO of the company. Frontier Communications was previously known as Citizens Communications Corporation. The company adopted the new name in an annual meeting on 15th May, 2008 and it became effective on 31st July, 2008. The company is being traded in the New York Stock Exchange (NASDAQ) by the symbol “FTR”. Frontier Communications is one of the largest local exchange carriers whose main focus is the rural US. It offers the following services:

1.Local and Long distance telephone service
2.Internet Access
3.Wireless Internet Access
4.Digital Phone
5.DISH (digital TV)
6.Computer Technical Support

The company offers such services to both residential as well as business all across the US in 24 states. The Citizens Communications group had acquired the domain name Frontier from the Bermuda based Global Crossing in the year 2001.Gloabal Crossing had earlier acquired the frontier telecommunications from Qwest. Along with the acquisition came its network assets which comprised of the fiber optic network that the Rochester Telephone company (Frontier Communications) had built in the 1990s. During the years of 1990s the Frontier Communications also called for the setup of 14 new call centers across the country with two or three call centers being the “core” ones. One of the core call centers being at Henrietta, New York. The majority of these call centers are located in and around the Minnesota, Florida and Pennsylvania.

The company in order to promote its retail wagon has opened retail store at the following states:

1.Alabama
2.Arizona
3.California
4.Georgia
5.Idaho
6.Indiana
7.Iowa
8.Michigan
9.Minnesota
10.Montana
11.Nebraska
12.Nevada
13.New York(Head Office Of Retail)
14.Tennessee
15.Utah
16.West Virginia
17.Wisconsin


The company also had to face some problems when the Frontier Telephone of Rochester, Inc., settled a lawsuit with the office of the New York State in 2006 against Frontier Communications. The complaints was filed because according to the Frontier Telephone of Rochester, Inc., Frontier Communications had promoted "free" months of DSL, while at the same time requiring consumers to pay for telephone service. Due to which concerns were raised about the intentional misleading of consumers by way of false advertising. Frontier Communications made its efforts to over rule the charges but after consulting affiliates resolved the case by agreeing to the claim, among other actions, to pay $80,000 in form of civil penalties.

Frontier Communications over the years have pioneered the rural communications industry in the US with new and more innovative ideas and concepts. All it strives to achieve is prime satisfaction among its existing customers and build a base of satisfied shareholders.

City:	Rochester
State:	New York
Zip Code:	14603
County:	Monroe
County Population:	733366
Time Zone:	Eastern

Type:	Landline
Date of registration:	13/02/2002
Time:	02/13/2012 10:38:00 AM
Rate Center:	Rochester
Switch CLLI:	ROCHNYXADS0
OCN:	40380